part 3 2023 test 5 (YouTube Video Transcript)

(00:00:00) Your YouTube transcript will appear here (00:00:00) Questions 50 through 52 refer to the (00:00:03) following conversation with three (00:00:06) speakers. (00:00:07) >> As you all know, our bookstore has a new (00:00:10) inventory system for keeping track of (00:00:12) what books we have in the store. We were (00:00:15) going to start using it just after the (00:00:17) holidays when the store is closed to (00:00:18) customers, but we need to start using it (00:00:21) now. (00:00:22) >> Mr. Jones, you mean we'll be entering (00:00:24) inventory into the system and helping (00:00:27) customers at the same time? That's a (00:00:29) lot. I understand your concern, but Mark (00:00:32) has been attending training and will be (00:00:34) able to lead the transition so that (00:00:35) salespeople can concentrate on customer (00:00:38) service. Mark, anything you want to say? (00:00:41) >> The system isn't difficult to use and (00:00:43) most importantly, I think it will make (00:00:45) filling online orders much quicker. (00:00:49) >> Number 50. What does Mr. Jones announce? (00:00:54) Questions 53 through 55 refer to the (00:00:57) following conversation. (00:01:00) Hi, I'm Tina Mackin from the television (00:01:02) program Sunrise Scotland. I just (00:01:05) received an email with information on (00:01:06) the musical that's opening next month, (00:01:08) The Fields of Dumbartan. (00:01:10) >> Yes, the director asked me to send that (00:01:13) some photos and information. So, you got (00:01:15) the email with all the attachments? (00:01:17) >> I did, but I was expecting a short video (00:01:20) from one of the rehearsals. We'd like to (00:01:23) show a clip on our morning television (00:01:24) program. (00:01:25) >> I wasn't aware of that. I'll talk to the (00:01:28) musical's director, Michael Burn. (00:01:30) >> Okay. And when you speak to him, please (00:01:32) advise him to arrive early for his (00:01:34) appearance on our show this Friday. (00:01:36) There's road construction around the (00:01:38) studio, so it may take longer to get (00:01:40) here than he expects. (00:01:43) >> Number 53. (00:01:45) What will begin next month? (00:01:48) Questions 56 through 58 refer to the (00:01:51) following conversation. (00:01:54) Have you had a chance to look at the (00:01:55) survey results? (00:01:57) >> I wasn't surprised. We've known for a (00:01:59) while that our customers really don't (00:02:01) like the music in our video games. (00:02:03) >> The trend is to have popular music with (00:02:06) vocals rather than the electronic sounds (00:02:08) we've always used. (00:02:10) >> I'm sure using popular music in our (00:02:12) games will increase sales. I think we (00:02:15) should start to make this change now, (00:02:16) don't you? (00:02:17) >> Well, what's popular today may not be (00:02:20) popular tomorrow. and we want our games (00:02:22) to keep selling for a long time. So, (00:02:25) let's not rush this decision. (00:02:28) >> I see. Okay, let's discuss this further (00:02:31) with our division leaders. (00:02:35) >> Number 56. (00:02:37) What are the speakers mainly discussing? (00:02:40) Questions 59- 61 refer to the following (00:02:44) conversation. (00:02:46) >> Good morning, Dr. An. In case you have (00:02:48) forgotten, today I am going to start (00:02:50) transferring patients paper records to (00:02:52) electronic files. (00:02:54) >> Oh, right. Thanks. Who will be handling (00:02:58) phone calls and greeting patients while (00:03:00) you're in the back office? (00:03:01) >> I arranged for a temporary office (00:03:03) assistant to come in and help out. (00:03:05) >> Okay, but the system we use for (00:03:07) scheduling appointments can be tricky to (00:03:09) operate. (00:03:10) >> Well, the office assistant is coming (00:03:12) from an agency that specializes in the (00:03:14) medical profession, so I think we should (00:03:16) be fine. (00:03:19) Number 59. (00:03:21) What does the man say he will do today? (00:03:25) Questions 62 through 64 refer to the (00:03:28) following conversation and invoice. (00:03:32) >> Hi Ian, this is Michelle from Michelle's (00:03:34) Flower Shop. We just received our (00:03:37) wholesale order, but the tulips are (00:03:39) missing. (00:03:40) >> Oh, sorry. I forgot to let you know that (00:03:42) my supplier can't get them to me until (00:03:44) tomorrow. I've had a number of customers (00:03:47) requesting tulips recently, so could you (00:03:49) please ship them as soon as you can? (00:03:51) >> Absolutely. I'll send the truck back to (00:03:54) you tomorrow with the tulips. (00:03:56) >> And actually, I've ordered 100 flowers, (00:03:59) but could you double that, please? I'm (00:04:01) sure I'll need at least 200. (00:04:03) >> Sure, and I'll send you a revised (00:04:05) invoice as well. (00:04:08) >> Number 62. (00:04:10) Why is the woman calling? (00:04:13) Questions 65 through 67 refer to the (00:04:16) following conversation and control (00:04:19) panel. (00:04:20) >> I hear that we've received complaints (00:04:22) about the display panel on the HandyMax (00:04:25) coffee maker we just introduced. Have (00:04:27) you looked into it? (00:04:28) >> It's the warning light that lets people (00:04:30) know that more water needs to be added. (00:04:33) On the HandyMax, it's right next to the (00:04:35) keep warm light, and some customers (00:04:37) become confused when using the machine. (00:04:39) The warning light was much bigger on (00:04:41) previous models, which made it easier to (00:04:44) see. Should we enlarge it? Would that (00:04:46) solve the problem? (00:04:47) >> I think we should move the warning light (00:04:49) to the right of the words add water. (00:04:51) That could avoid the issue. (00:04:55) >> Number 65. (00:04:57) What is the problem with the coffee (00:04:59) maker? (00:05:00) Questions 68 through 70 refer to the (00:05:03) following conversation and schedule. (00:05:07) Thanks for stopping by, Petra. Last (00:05:09) week, I got the schedule for the roll (00:05:11) out of Langfeld's new oatmeal raisin (00:05:13) cookies. (00:05:14) >> Oh, yes. It's about time. Customers have (00:05:17) been complaining about how dry the (00:05:19) current ones are. (00:05:20) >> Well, I just got an email update from (00:05:22) headquarters. They want to extend the (00:05:25) window of time the product will be (00:05:26) discounted. We had originally planned to (00:05:29) offer the discount only 2 days, March (00:05:31) 5th and 6th, but now they'd like to (00:05:34) extend that window by two more days. (00:05:36) >> Okay, that should help win back some (00:05:38) customers. We should also post about the (00:05:40) change on our social media accounts. (00:05:44) >> Number 68. (00:05:46) What does the woman say about the (00:05:48) bakery's customers? (00:05:50) Questions 32 through 34 refer to the (00:05:53) following conversation. (00:05:56) Hi, Martin. It's Lillian. Are you still (00:05:58) planning to read from your book of (00:06:00) poetry at the arts festival next (00:06:01) weekend? You're one of this publishing (00:06:03) company's most accomplished writers. (00:06:06) >> I just need directions to the festival (00:06:08) site. It's in a park, right? (00:06:10) >> Yes. Just know that once you get there, (00:06:12) our table will be the one closest to the (00:06:14) entrance. I can text you the address (00:06:17) when we finish this call. (00:06:20) >> Number 32. (00:06:22) What are the speakers discussing? (00:06:25) Questions 35 through 37 refer to the (00:06:29) following conversation. (00:06:31) >> Mr. Guzman, I'm calling from Powell (00:06:34) Advertising. As I'm sure you know, your (00:06:36) contract with us expires next month. I (00:06:39) was hoping we could take some time to (00:06:41) discuss renewal terms. (00:06:43) >> Quite honestly, we're not seeing the (00:06:45) increase in sales we were hoping for. (00:06:47) Advertising in buses and trains just (00:06:49) isn't working for us. Hm. I know you've (00:06:53) been hesitant to get into web (00:06:55) advertising, but maybe now the time is (00:06:57) right. (00:06:58) >> Okay, let's set up a time to talk about (00:07:00) this. I'm going to ask a few of my (00:07:02) colleagues here to join us. (00:07:06) Number 35. (00:07:08) Why does the woman call the man? (00:07:12) Questions 38 through 40 refer to the (00:07:14) following conversation with three (00:07:16) speakers. (00:07:18) >> Did Mr. Okamura really order all these (00:07:21) carrots for the cafe? I signed for the (00:07:23) delivery, but now I'm worried that there (00:07:26) was a mistake. (00:07:27) >> I don't know, Miho. I saw the list of (00:07:30) specials we're offering this weekend and (00:07:32) didn't see anything that has a lot of (00:07:33) carrots in it. (00:07:34) >> It's okay. Mr. Okamura told me that we (00:07:37) need them for a special private dinner (00:07:39) tonight. I'll start preparing them now. (00:07:41) >> Okay. Once I finish the baking, I should (00:07:44) be able to do some. (00:07:46) >> Thanks, Miho. (00:07:49) Number 38. Where does the conversation (00:07:52) most likely take place? Questions 41 (00:07:56) through 43 refer to the following (00:07:58) conversation. (00:08:00) >> Hi, I'm calling from Dr. Yankovich's (00:08:03) office to confirm your appointment (00:08:04) tomorrow morning. (00:08:06) >> Sure. I'll be there at 11:00. (00:08:08) >> Since you're a new patient, please (00:08:10) complete all the online forms before you (00:08:13) arrive. I sent you an email last week (00:08:16) with a link to our medical portal. (00:08:18) >> Oh, I must have missed it. Sorry about (00:08:20) that. I'll do it right away. (00:08:22) >> No problem. And one reminder, our (00:08:25) regular parking area is unavailable (00:08:28) because it's being renovated. You can (00:08:30) park in front of the insurance company (00:08:32) next door to us. We have an agreement (00:08:34) with them. (00:08:37) >> Number 41. (00:08:39) What will the man do tomorrow morning? (00:08:42) Questions 44 through 46 refer to the (00:08:46) following conversation. (00:08:48) >> Hi, I'm flying to Munich. The name's (00:08:51) Goldenberg. I have one suitcase. (00:08:53) >> I see your reservation, Miss Goldenberg. (00:08:56) I'll print your boarding pass. (00:08:58) >> Actually, I was wondering if you could (00:09:00) change my seat. I'd rather have an aisle (00:09:02) one. It's easier if I have to move (00:09:04) around. (00:09:05) >> Unfortunately, this flight is full. In (00:09:08) fact, it's over booked. So, if you're (00:09:10) interested, I can offer you an aisle (00:09:12) seat on tomorrow's flight and upgrade (00:09:14) you to business class. (00:09:16) >> Tomorrow, I'm the guest speaker at a (00:09:18) conference. (00:09:19) >> Okay, we'll ask some other passengers. (00:09:21) Here's your boarding pass. Have a good (00:09:23) trip. (00:09:26) Number 44. (00:09:28) Where is the conversation most likely (00:09:30) taking place? Questions 47 through 49 (00:09:34) refer to the following conversation. (00:09:37) Hi, I'm calling from Guan Construction. (00:09:40) We were originally scheduled to (00:09:42) transport the tower crane to your (00:09:44) building this weekend for upcoming (00:09:45) construction. As you know, we will use (00:09:47) it to lift large steel beams onto the (00:09:50) roof for renovations on the top floor, (00:09:52) but I'm afraid we're going to have to (00:09:54) bring it and set it up this Wednesday (00:09:56) instead. Well, the weekend would have (00:09:59) been better since most of the offices (00:10:01) are usually empty. But if you have to, (00:10:04) I'll send a notice that employees should (00:10:06) use the side street entrance. (00:10:08) >> Okay, I'll go ahead and contact the city (00:10:10) to request a change to the start date of (00:10:13) our construction permit. (00:10:16) >> Number 47. (00:10:18) What issue does the man discuss with the (00:10:20) woman?